2. WEB HOSTING. EasyHosting will use commercially reasonable efforts to ensure that your web site is available online, twenty-four (24) hours following receipt of payment from you for services.
3. MAINTENANCE SERVICES. EasyHosting will provide system maintenance as long as this SLA has not been terminated or amended. Maintenance is performed at times which least impact EasyHosting's customers based on minimal overall activity on the EasyHosting systems. Notwithstanding the foregoing, EasyHosting reserves the right, in its reasonable discretion, to perform any emergency work at any time.
4. CLOSED SOURCE PLATFORM APPLICATIONS.ColdFusion, ColdFusion MX, ASP, ASP.NET, JSP, and Miva Merchant applications are hosted on a closed source platform ("Closed Source Applications").
5. PRIVATE LABEL DNS. Private label DNS (domain name servers) require 3 DNS entries, the third of which is EasyHosting's generic DNS.
6. ACCESS DATABASES. Microsoft Access databases are not designed for, nor recommended for use on web sites which receive high volumes of Internet traffic. EasyHosting does not guarantee the performance of web sites which make use of Microsoft Access databases.
7. EASYMAIL/MAILING LISTS
a. EasyMail Email Accounts are restricted to a maximum size of 50MB. If you exceed this limit we may suspend or terminate your account and your email messages may be lost.
b. EasyMail Email Accounts' email transfer limit is a maximum of 20MB for each separate request by the mail server.